Your Data, Your Rights
360 ph Privacy Policy for Philippine Players
This Privacy Policy explains how 360 ph collects, uses, stores, and protects the personal information of players in the Philippines. We are committed to handling your data responsibly and transparently, in line with applicable Philippine data protection laws. By registering an account or using any part of the platform, you agree to the practices described in this policy. We encourage you to read this page carefully so you understand exactly what information we hold and how it is used. If you have questions after reading, our FAQ page covers common data and account queries in plain Philippine English.
What We Collect and Why
Information We Collect and How We Use It
When you register an account on 360 ph, we collect the personal information you provide directly — including your name, mobile number, date of birth, and payment details such as your GCash account information. We also collect technical data automatically when you use the platform, such as your device type, browser version, IP address, and session activity logs. This technical data helps us keep the platform secure, detect unusual activity, and improve the overall experience for players across the Philippines. We do not collect more information than is necessary to operate your account, process transactions, and comply with our legal obligations under Philippine law. All data collected is used solely for the purposes described in this policy and will not be sold, rented, or shared with third parties for their own marketing purposes. If we ever need to share your data with a third-party service provider — for example, a payment processor — that provider is bound by strict confidentiality obligations and may only use your data to perform the specific service we have engaged them for. You can review what data we hold about you at any time by contacting our support team through the details provided on this platform.
Personal Information
We collect your name, mobile number, date of birth, and payment account details when you register. This information is required to verify your identity, process deposits and withdrawals, and ensure that only eligible players aged 21 and above can access the platform. We store this data securely and only access it when necessary to manage your account or comply with a legal request. Your personal details are never shared with advertisers or unrelated third parties. If you need to update any of your registered information, please contact our support team directly.
Technical and Usage Data
Each time you access 360 ph from your mobile browser or desktop, we automatically record technical information such as your IP address, device model, operating system, and the pages you visit within the platform. This data is used to maintain platform security, troubleshoot technical issues, and understand how Filipino players navigate the site so we can improve the experience. Usage data is stored in aggregated or anonymised form wherever possible and is not used to identify you personally beyond what is needed for security purposes. We do not track your activity on other websites or apps outside of the 360 ph platform.
Cookies and Session Data
We use cookies and similar session technologies to keep you logged in, remember your preferences, and support the security functions of the platform. Cookies are small text files stored on your device and do not contain your password or payment details. You can manage or disable cookies through your browser settings, but please note that doing so may affect how certain features of the platform work on your device. By continuing to use 360 ph after being informed of our cookie use, you consent to cookies being placed on your device in line with this policy. We do not use cookies to serve third-party advertisements.
Payment and Transaction Records
All deposit and withdrawal transactions on the platform are recorded and retained as required by applicable Philippine financial regulations. Payment data — including GCash transaction references and amounts — is stored securely and is only accessible to authorised personnel for the purposes of processing your requests, resolving disputes, and meeting our regulatory obligations. We do not store full payment card numbers or sensitive authentication credentials on our servers. If you have a question about a specific transaction, please refer to our FAQ page or contact support directly with your account details.
Your Rights and Our Commitments
Your Data Rights and How to Exercise Them
As a player on the 360 ph platform, you have clear rights over your personal data under applicable Philippine data protection law. You have the right to request access to the personal information we hold about you, to ask us to correct any inaccurate data, and to request deletion of your data in circumstances where we no longer have a lawful basis to retain it. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a complaint or query is being resolved. To exercise any of these rights, simply contact our support team using the email address listed in the footer of this page, and we will respond within a reasonable timeframe. We take all data rights requests seriously and will never penalise you for making a legitimate request regarding your personal information. If you believe your data rights have been violated, you also have the right to raise a complaint with the relevant Philippine data protection authority.
Right to Access
Request a copy of the personal data we hold about your account at any time.
Right to Correct
Ask us to update or fix any inaccurate information linked to your account.
Right to Erasure
Request deletion of your data where we no longer have a lawful reason to keep it.
Right to Object
Object to specific types of data processing that affect your account or profile.
Right to Restrict
Ask us to limit how we use your data while a query or complaint is being handled.
How to Contact Us
Email our support team using the address in the footer below to submit any data request.
Policy Updates and Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine regulations. When we make material changes, the revised policy will be posted on this page with an updated review date at the bottom. We encourage you to check this page periodically so you are always aware of how your data is being handled. Continued use of the 360 ph platform after any update constitutes your acceptance of the revised policy. If you have concerns about any changes, please contact our support team or visit our FAQ page for guidance. We are committed to keeping this policy clear, honest, and easy to understand for all players in the Philippines.
Last reviewed: 2025. This Privacy Policy applies to all players accessing the 360 ph platform from the Philippines.
Ready to Play?
Join 360 ph — Safe, Secure, and Built for Filipino Players
Now that you know how we protect your personal data, you can register with confidence and start exploring everything the platform has to offer. From slots and fish games to live casino and sports entertainment, 360 ph is designed for mobile players across the Philippines. Registration is free and takes just a few minutes. If you still have questions about your data or account, our FAQ page has clear answers ready for you.